Terms of Service

These proposed Terms of Service cover the Codewell website and Codewell Portal, our organisation-based blog planning, AI-assisted article generation and publishing service. Bespoke software engineering, website development, hosting and other project work are governed by the accepted proposal or service agreement for that engagement. A specific signed agreement prevails over these general terms for the same subject, subject to mandatory law.

Codewell operates from Perth, Western Australia. The legal operator name and ABN must be completed before these terms are adopted. This is a review draft, not an effective customer agreement. Creating a draft page does not itself record customer acceptance.

Portal access is provided through organisation onboarding. You must have authority to act for your organisation and to accept the offer or agreement presented to you. An invitation or a saved payment card does not by itself start a paid subscription.

Keep your account details accurate, protect your credentials and tell us promptly about suspected unauthorised access. Organisation administrators are responsible for inviting appropriate users, assigning website access and removing access when it is no longer needed. Use your own account rather than sharing credentials.

Only use websites, repositories and social Pages that you own or are authorised to manage. Your organisation’s access is limited to its assigned websites, users and service allowance. Codewell support administrators may access relevant workspace information to administer, support and secure the service.

You retain your existing rights in the material you provide. You give Codewell permission to store, process, adapt and transmit that material as needed to provide the requested service, including sending article inputs to our AI provider and publishing through an authorised integration. This permission does not transfer ownership of your source material or allow unrelated advertising use.

You must have the necessary rights and permissions for text, images, logos, personal information and other material you supply. Avoid submitting credentials, sensitive personal information or confidential third-party material unless expressly agreed and necessary for the service.

AI-generated articles can contain mistakes, unsupported statements, similar wording to other material or unsuitable images. Review factual claims, intellectual-property issues, regulated advice and brand suitability before approving publication. Generated material is not legal, financial or medical advice. We do not promise originality, copyright protection, search rankings, traffic, sales or a particular business outcome.

As between you and Codewell, we do not claim ownership of your generated article output. Rights in output depend on applicable law and third-party material; this statement cannot create intellectual-property rights that do not exist. Codewell retains its platform software, reusable tools and pre-existing materials. Any bespoke deliverable rights are set out in the relevant project agreement.

The Portal coordinates article inputs, generation, review and publication to configured websites through authorised GitHub repositories. Configure schedules carefully and use the review and approval controls available for your workflow. A schedule is not a guarantee of an exact generation, deployment or public availability time.

Connecting a repository authorises the requested publishing operations within the access you grant. Your website hosting and deployment setup must support the integration. Changes to credentials, repository permissions, website configuration or provider availability can interrupt publication.

Facebook Page sharing is planned and is not currently available. If introduced, it will require an authorised Page connection, an explicit destination and the relevant posting setting. Future sharing may publish an article link and its preview to that Page; Facebook controls preview rendering and platform availability. Creating a Meta app does not activate this feature for customers.

Removing integration access prevents future authorised use once revocation takes effect, but does not automatically remove articles already deployed or posts already published. Contact us if you need help correcting or removing published material; actions on external platforms remain subject to available permissions and provider rules.

Where paid Blog service is activated, the organisation receives an assigned monthly offer in Australian dollars with a stated website allowance. One organisation subscription covers the included websites; it is not a separate subscription for every website. Available weekly, fortnightly or monthly posting settings do not independently change the assigned price.

An authorised administrator must explicitly subscribe after reviewing the amount, service period, recurring payment terms and any applicable promotion. Saving a card alone does not authorise a subscription. Subscription starts and the first charge is initiated when you subscribe, even if an earlier complimentary period has not yet ended.

Stripe processes card payments. The subscription renews monthly until cancelled. Existing active subscriptions retain their agreed price and allowance under the current offer rules; a new subscription after expiry uses the offer then presented. Promotion duration and eligibility are shown before subscription; a first-period discount does not imply a continuing discount.

The current offer is tax-exclusive and GST is not currently charged because the business is not GST registered. Any future tax change must be lawfully applied and clearly disclosed before it affects your charges. Complimentary access requires no subscription while that arrangement remains in effect. A proposed switch to paid access will be communicated with the payment-required date and requires explicit subscription; it does not authorise charging a saved card automatically.

An administrator can cancel renewal through Settings → Billing. Cancellation normally takes effect at the end of the verified paid period, and service access continues until that date. An ordinary cancellation can be withdrawn before expiry at the existing agreed price. Contact us if a technical issue prevents you cancelling.

When verified service coverage expires, new generation and publication may be held and Client Blog access restricted. Permitted account, Settings and billing functions remain available. Uncertain payment outcomes are checked with Stripe rather than treated as confirmed declines. Paying an overdue renewal covers the invoice’s original period; it does not automatically move the renewal date or buy an additional month.

Cancellation alone does not automatically refund an already commenced period. Refund requests are assessed under your agreement and applicable law. This does not exclude any statutory entitlement to a refund, cancellation or other remedy. A confirmed full refund of the current period ends access for that period; a partial refund does not automatically do so. A payment dispute is reviewed rather than automatically deleting content.

Cancellation or loss of paid access does not automatically delete saved work or already-published website content. Ask us about obtaining your material before requesting organisation deletion; deletion is a separate process and may require resolution of active subscriptions or external operations.

Use the service lawfully. Do not publish unlawful, infringing, deceptive, defamatory or abusive material, spam, malware, or content you are not authorised to publish. Do not attempt to access another organisation’s information, bypass access limits or security, or disrupt the platform.

We may restrict affected functions where reasonably necessary to address a material breach, unpaid service coverage, security threat or legal requirement. Where practical, we will explain the reason and allow a reasonable opportunity to resolve it; urgent risks may require immediate action. Restrictions will be proportionate to the issue. If we permanently discontinue a paid service without your breach, we will address unused prepaid service and applicable remedies rather than treating all payments as forfeited.

Our Privacy Policy explains how we handle account, service, billing and integration information. You must have appropriate authority to supply other people’s information and inform them where necessary. Third-party providers, including hosting, AI, payment and publishing platforms, have their own terms and privacy practices.

We use reasonable care to operate and secure the service, but availability can be affected by maintenance, network problems and provider outages. We will take reasonable steps to investigate failures within our control and communicate material service issues. We do not guarantee uninterrupted operation or a third-party platform’s continued support of an API.

Nothing in these terms excludes, restricts or modifies rights or remedies that cannot lawfully be excluded, including applicable Australian Consumer Law guarantees. Where those guarantees apply, you may be entitled to remedies for service failures regardless of other wording in these terms.

Each party remains responsible for loss to the extent caused by its breach, negligence or unlawful conduct, subject to applicable law. You are not required to indemnify Codewell for Codewell’s own wrongdoing. This review draft does not impose a blanket no-liability clause or an arbitrary liability cap. Any proposed contractual limit requires separate legal assessment for the actual service and customers.

We may propose updates to reflect actual service or legal changes. We will communicate material changes to affected customers in advance where practical and explain when they apply. Publishing revised terms will not silently change an existing agreed subscription price. Material adverse contractual changes require an appropriate acceptance or exit process, including applicable treatment of unused prepaid service.

Please contact hello@codewell.com.au to raise a concern, explain the issue and the outcome you seek. We will consider it and respond within a reasonable time. This process does not prevent you seeking urgent relief or using statutory complaint and consumer remedies.

Western Australian law is the proposed governing law, subject to mandatory rights and laws that apply to you. These terms do not require customers to surrender a right to use a competent court or tribunal elsewhere where the law provides that right. If a provision is unenforceable, the remaining terms apply to the extent they can operate lawfully.